About & Contact

Who operates this site, our relationship with Crocpad, and how to get help.

About Ice Baths Australia

Ice Baths Australia is an independent content site that publishes buying guides, product comparisons and educational articles about ice baths, chillers and cold-water immersion. Our goal is to help Australians make informed decisions before buying an ice bath.

We do not sell products directly. We link to Crocpad's verified product range. When you purchase through our links, we may earn a commission at no additional cost to you. This is an affiliate relationship and it is disclosed transparently on every page that links to Crocpad.

Our relationship with Crocpad

  • Ice Baths Australia provides original buying guidance and educational content.
  • Crocpad is the product seller, handling orders, shipping, warranty and customer service.
  • We do not copy Crocpad's product descriptions or publish competing versions of the same content.
  • Our content is independently written and based on publicly available information, research and verified product specifications.
For order, shipping, warranty or product enquiries: Please contact Crocpad directly. We can help with questions about our buying guides and articles, but we do not handle orders or have access to order information.

How to get help

If you have a question about our buying guides, articles or the information on this site, use the contact form below. We aim to respond within 2 business days.

For order-specific enquiries (tracking, returns, product faults), please contact Crocpad's customer service team directly.

Contact form

Send us a message and we will get back to you within 2 business days.